History

Over 30 years offering our services

1986

Creation

Iberostar Group (75%) and NUR (Neckermann und Reisen) (25%) set up an incoming agency joint venture called CYRASA Internacional, SA providing destination services to tour operators such as Neckermann, Kreutzer, Transair and Iberojet

1987

MICE Division

The increased demand from clients and the very distinctive needs leads the company to create a MICE division, with specialised staff and offices.

1992

NUR increase stake

NUR Touristic Service increased their stake in CYRASA Internacional, SA from 25% to 40%

1997

Renamed Iberoservice

The company was renamed, from 1997 onwards it was VIAJES IBEROSERVICE, SA

2000

Cruise Division

The cruise division is formed, to take care of the rising number of cruise calls attended at every destination which require specialised attention

2008

Thomas Cook majority

In 2008 the former VIAJES IBEROSERVICE, SA transferred its incoming agency business to VIAJES IBEROSERVICE ESPAÑA, SL and Thomas Cook (Continental) became the major shareholder (65%), and was granted a call option to purchase the remaining stake.

2014

Part of Thomas Cook Group

In September 2014, Thomas Cook Destinations GmbH executed the mentioned call option so from that moment onwards Iberoservice becomes 100% part of the Thomas Cook Group

2015

Global Incoming agency

From October 2015, VIAJES IBEROSERVICE becomes part of the new In Destination Incoming worldwide together with GDM+QAM

2018

Renamed iDM

Our brand name changes, from Iberoservice to In Destination Management

Today iDM has more than 30 years of experience providing the most important tour operators with the best services for their customers. Millions of travellers have enjoyed our services in all of our destinations and our main goal has always been the same: quality, efficiency and safety for each and every customer.

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